Friends and Family Test Results

 

See our latest results

83% Very Good
12% Good
2% Neither Good nor Poor
1% Poor
2% Very Poor
0% Don't Know

Patient feedback

Question: Please can you tell us why you gave your answer? Please tell us about anything that we could have done better.

Took a while to get an appointment but once I did the service was excellent
Posted on: 31/05/2026

Quick succinct appointment. Straight forward advice and a plan for the future. Thank you.
Posted on: 30/05/2026

My experience was excellent. No waiting and excellent treatment
Posted on: 30/05/2026

Good information, easily accessible. Clear treatment options and very good patient service.
Posted on: 28/05/2026

First time meeting dr. Pincombe, was a very good dr., to the point, knowledgeable, and he cared enough to listen. Reception/ist was good and efficient and friendly
Posted on: 27/05/2026

Lovely nursing team . Always very informative
Posted on: 27/05/2026

The appointment was on time. The discussion with the doctor was helpful, clear and reassuring. The follow up blood test happened the same day overall excellent service.
Posted on: 27/05/2026

Some apects are puzzling and you cant easily ask for help or clarification.
Posted on: 24/05/2026

I saw new nurse Deanna she was so kind and caring and made me laugh which I have not done in a while with my mental health struggles. She really uplifted me with her bubbly character. All of thr staff at Woodlands are always so kind and patient.
Posted on: 24/05/2026

Appointment on time. Nurse carried out treatment gently and reassuringly.
Posted on: 23/05/2026

I gave this answer because I didn't have to wait very long. I have also noticed that the practice is more efficient in the last year or so.
Posted on: 23/05/2026

Friendly nurse, was greeted with a smile the minute I walked through the door.
Posted on: 23/05/2026

The booking system needs to change 🤔
Posted on: 22/05/2026

Doctor was engaged and really asked the right questions to diagnose my concern.
Posted on: 22/05/2026

It is possibly the best practice in the world with a friendliest people very intelligent, warm lovely NHS
Posted on: 21/05/2026

GP was very thorough and patient. Appropriately checked my understanding and agreement to the treatment and decisions. Receptionists are exceptionally tolerant, overheard an elderly gentleman misunderstanding the situation, she was very patient and took time to explain.
Posted on: 20/05/2026

Excellent Dr and staff.
Posted on: 16/05/2026

Debbie b is absolutely excellent health check nurse
Posted on: 16/05/2026

Dr Dewhurst has been continually attentive and caring. She is excellent with my baby and makes us feel listened to. Like the GP service you’d wish to have!
Posted on: 17/08/2025