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Patient feedback
Question: Please can you tell us why you gave your answer? Please tell us about anything that we could have done better.
Great surgery. I appreciate all support can’t thank you enough especially dr lee
Posted on: 30/09/2026
Dr Jose is very good doctor . He listens your problem with patience and explains well .
Posted on: 30/09/2026
It was. Kindness. Thorough.
You could not have done anything better.
Posted on: 30/09/2026
I was very happy with the care I received today. The doctor listened to my concerns, took my symptoms seriously and explained everything clearly. I felt supported and well looked after. Thank you to the team at Woodlands Medical Centre.
Posted on: 30/09/2026
Doctor Hart is excellent.
One visit, one dose of medication he recommended from pharmacist! Fixed overnight
Posted on: 26/09/2026
Perfect, nothing to improve on.
Posted on: 26/09/2026
Friendly, chatty but professional.
The call back I had later was equally professional, knowledgeable and friendly
Posted on: 26/09/2026
We did not wait at all, called ahead of time. Also nurse very friendly, explained clearly the expected procedure and after care. My son had the Flu vaccine with no problems. Then received the appropriate relevant information through phone immediately after.
Posted on: 25/09/2026
Excellent treatment, everything was explained very clearly and I came away from the surgery feeling less anxious.
Posted on: 25/09/2026
Smooth process. Excellent experience talking with the GP and clear follow up steps communicated properly. I particularly love the SMS reminders and followup.
Posted on: 25/09/2026
Online appointment booking service and check in on arrival is very efficient and easy to use.
GP was very friendly and helpful with my health issue
Posted on: 25/09/2026
Dr Joshua Pincombe is the best GP I have ever had. This is the second time that I had an appointment with him and I am continually amazed by his enormous knowledge, passion for health and professional manner. He is always so clear about options and next steps and has never dismissed a symptom or a concern.
Posted on: 25/09/2026
I got an appointment with the doctor I wanted to see in reasonable time. I have found it hard in the past to access the bookings portal at the right time, and this time is was available when I needed it and straight forward to use.
Making this portal more available for people to book non-urgent appointments is important.
Posted on: 24/09/2026
It was my first visit to the surgery and it was very simple to sign in. Also, the staff were helpful and friendly
Posted on: 23/09/2026
Although there was a 1 week wait to see the GP, once I saw them, my concerns were listened to and fully addressed and treatment plan explained. The doctor also noted I'd made a separate request for a fit note & discussed that & dealt with it during the appointment.
Posted on: 22/09/2026
Kerry is so lovely and explains everything really well. No question is ever a silly question and she is amazing with the children. The appointment was really easy to book and i was given a choice of dates and times which suited us.
Posted on: 20/09/2026
As always, very nice Reception Staff. Was kept informed about a delay to my appointment time and reason why. During my appointment my named GP was very informative re: my Results and explained clearly about my diagnosis and the next steps. I could not have wished for more from the Woodlands Medical Team. Thank You.
Posted on: 20/09/2026
Friendly staff with a great positive attitude. I really appreciate it.
Posted on: 19/09/2026
The doctor was very understanding and took the time to listen carefully to my concerns. I felt that my symptoms were taken seriously and investigated with genuine care and attention. I really appreciated the thoughtful and reassuring approach throughout the appointment.
Posted on: 17/09/2026
I had to wait 5 weeks for this routine appointment. However the Dr I saw was very good and dealt with the topic discussed very well.
Posted on: 17/09/2026
On time, reminder messages and kind staff
Posted on: 17/09/2026
Productive appointment and didn’t feel rushed. Dr. Lazz supportive and knowledgeable. Left happy with clear path of action.
Posted on: 16/09/2026