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Appointments
For non-urgent issues, please follow the guidelines below and choose the right service. An appointment may not be necessary.
This will help us to be more efficient by making an appointment available to you when you need it the most.
Pharmacy and Self Care
See a Pharmacist
The pharmacist can prescribe medication if it is required.
Who to see?
Advice
Please make a selection to reveal who is best to deal with your condition.
Self-Care
Help and support available from many National and Local Organisations
Book an Appointment
Urgent Appointments
If your Appointment is about your child, please use the Healthier Together app first
This provides a lot of useful information on a wide range of conditions and will help you decide what care is needed for your child.
To request an urgent appointment:
- Contact us online
- Call 01235 517760
- Use the NHS App
We will use the information you give us for a doctor to review your request. They will assess the urgency and the best medical professional to help you.
Routine Appointment
If your Appointment is about your child, please use the Healthier Together app first
This provides a lot of useful information on a wide range of conditions and will help you decide what care is needed for your child.
To request a routine appointment:
- Contact us online
- Call 01235 517760
- Use the NHS App
We will use the information you give us for a doctor to review your request.
Sickness Certificates (Fit Notes)
You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.
Travel Vaccinations
Information and advice for travelling abroad.
Home visits
Home visits are available for patients who are housebound because of illness or disability.
To request a home visit appointment:
A Doctor will phone you back as it may be that your problem can be dealt with by telephone advice or that it would be more appropriate to send a nurse, the Early Visiting Service or to arrange a hospital attendance.
Change or Cancel an Appointment
Please give us as much notice as possible so we can offer your appointment to someone else.
Ways to cancel
- Telephone us on 01235 517760.
- Cancel through the NHS App
Out of Hours
Life Threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself - for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Urgent But Not Life Threatening
Visit an urgent care centre if:
- You have an urgent medical issue requiring on the day attention
Non-urgent
Use NHS 111 if:
- You need help now, but it's not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.